Customer Support

Software User Manuals

Memory-Map for Windows
Memory-Map for Mac
Android App help
iPhone/iPad App

FAQs and Knowledge Base

Search the Knowledge base for frequently asked questions and answers. Click here

How to access your purchased maps

Whether you are downloading your purchased maps for the first time or installing on a new device…

Click HERE

New issue Printing maps on Windows PC

The Windows update on March 11, 2021 has broken printing the map in Memory-Map. If you want to print, you have to install a new version of Memory-Map. See HERE.

Send us a message

Please check that you are using the latest version of the app, and read the FAQ before sending us a message.

If you are having trouble with the form above, you can send us an email at Please include details of your user account, and the type of device, app version and operating system version as well as a detailed description of your issue.