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FAQs and Knowledge Base
Search the Knowledge base for frequently asked questions and answers. Click here
How to access your purchased maps
Whether you are downloading your purchased maps for the first time or installing on a new device…
Click HERE
New issue Printing maps on Windows PC
The Windows update on March 11, 2021 has broken printing the map in Memory-Map. If you want to print, you have to install a new version of Memory-Map. See HERE.
Send us a message
Please check that you are using the latest version of the app, and read the FAQ before sending us a message.
If you are having trouble with the form above, you can send us an email at support@memory-map.com. Please include details of your user account, and the type of device, app version and operating system version as well as a detailed description of your issue.